On the other hand, iFixit—a site that focuses on repair and understanding of Apple products—says that the issue results from a design flaw in the iPhone and can happen on devices that haven't been dropped and on devices besides the iPhone 6 Plus. At the top of the list are problems with the iPhone 7 audio system. HomePod Mini vs. Amazon Echo & Google Nest Audio - What's the Best $99 Smart Speaker? 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MacRumors has repeatedly contacted Apple for comment regarding the audio chip issues, but we have never received a response. My iPhone Screen Won't Rotate. The disease, which some are calling an epidemic, can potentially affect both the iPhone 7 and the 7 Plus. This thread is archived. According to Apple, the Disease is caused by repeatedly dropping the iPhone on hard surfaces and "then incurring further stress on the device" (whatever that means; Apple doesn't say). Privacy / DMCA contact / Affiliate and FTC Disclosure. save. The hallmarks of the so-called “Touch Disease” are a gray, flickering bar that appears at the top of the screen, and the eventual loss of touch functionality. Apple is recognizing that "Touch Disease" is a thing. iPhone 6/6S/6S+ Backlight Repair: $85-$125. AirPods Auto Switching - With ... Wednesday December 9, 2020 3:49 am PST by. I have a friend who's perfect condition 7 Plus lost microphone functionality this week. "Loop Disease" In an internal document obtained by MacRumors in May 2018, Apple acknowledged a microphone issue affecting some iPhone 7 and iPhone 7 Plus models. share. Without these chips, the device becomes unable to carry out routine touch screen commands and processes. The reasons for iPhone touch disease: According to Apple, the Disease is caused by repeatedly dropping the iPhone on solid surfaces and “then suffering further stress on the device”, also it’s due to the user not taking care of their device. Specifically, the “Touch Disease” is an iPhone 6 Plus condition that affects the phone’s TouchID sensor and the screen. This is one problem you can't fix by cleaning your iPhone screen. The flaw is widespread and was their fault. Touch Disease is caused by dropping the phone (according to Apple), not … Apple activated a repair program for Touch Disease and was for a time offering free out-of-warranty repairs on iPhone 7 devices exhibiting grayed-out audio options. That would be a virus, and iPhones really don't get viruses. The disease, which some are calling an epidemic, can potentially affect both the iPhone 7 and the 7 Plus. The main cause of touch disease in iPhone 7 is the connection failure of touch controller chip & logic board. If you think your phone has the Touch Disease, visit the Apple website linked to above and set up an appointment to get your phone inspected. We also boast an active community focused on purchasing decisions and technical aspects of the iPhone, iPod, iPad, and Mac platforms. Audio IC Disease in iPhone 7 and 7plus: As the iPhone 7's begin to age, the signature problems are starting to emerge. That's not how iPhone Touch Disease works. See the iPhone 12, iPhone 12 Mini, iPhone 12 Max side-by-side with all modern iPhones. The... Apple's new AirPods Max headphones feature magnetically attachable ear cushions, and replacement ear cushion sets will soon be available for $69 on Apple's online store, providing customers with the opportunity to mix and match colors. report. The AirPods Max are Apple's $549 over-ear headphones. A few weeks ago, we covered the so-called “touch disease” that’s killing iPhone 6 and 6 Plus hardware well before its expiration date. Otherwise, if you meet all of those criteria, you likely qualify. Touch controller chip is responsible for the proper functioning of the touch screen in your phone. Priced at $549, the headphones can be ordered starting today on Apple.com and in the Apple Store app, with availability beginning December 15. By far, the most commonly affected model is the iPhone 6 Plus that first went on sale in 2014. After some research on YouTube, I could not find a solution that worked for me to fix the iPhone 6 touch disease. Where's the lawsuit for iOS bricking people's phones and killing their pictures/data? Yeah-How they're treating some iPhone 7 customers is really bad.Makes one not want to have anything to do with them.I have an iPhone 7 out of warranty with ALL the loop disease problems and an Apple tech refused to acknowledge the problems existed and refused to repair it. After months of refusing to admit they had a problem, Apple is finally offering customers a fix for Touch Disease. The initial complaint sought an order that would require Apple to repair, recall, and/or replace the affected iPhones and to extend the warranties of the devices for a reasonable period of time. EU Parliament Supports Your Right to Repair, How to Fix Problems With Your iPhone Headphone Jack, Apple Watch Repair: Everything You Need to Know, Everything You Need to Know About the iPod touch. Since then, some Apple employees have failed to acknowledge the internal guidelines ever existed, resulting in many customers having to pay an out-of-warranty fee of over $300 in the United States for a fix. Filed in May 2019, the class action lawsuit alleged that "the materials used in the iPhone's external casing are insufficient and inadequate to protect the internal parts," eventually resulting in the audio chip losing electrical contact with the logic board due to "flexion" of the device during regular use. And, for the record, we didn't name it "iPhone Touch Disease." Mar 18, 2017 8:11 AM Reply Helpful. (This chip is not to be confused with the H1 audio chip in each of the AirPod Max's ear cups.) iPhone water damage or no power data recovery: $199-$299. The term “Touch Disease” arises out of the nature of the issue, the touch screen features no longer work correctly. 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