Grow your business. Read honest and unbiased product reviews from our users. 265 likes. We have only used it a few times, but so far we are pleased with this product. Works GREAT, but about a month after the warranty expired, the on/off switch broke. Donald Heinrichs, ~I spoke with the technician this morning. Home Improvement. BTW they have moved locations. Clean uniform, polite, and ready to tackle the job ahead. Kudos and thanks to "BO.MCMILLEN (at) azpatioheaters.com" in their warranty department for such great customer service! There was some initial confusion regarding whether this was their product or not, but after determining it was theirs, they immediately shipped me a new switch, and it's now good as new! Called your 1-800# from tucson, and the lady who answered the phone was "Great"..she walked me through cleaning the unit. Cheers! I wish all companies had customer service representatives like you. All of our products are available 24 hours a day on our website. AZ Patio Heaters specializes in commercial and residential patio heater sales, accessories, replacement parts, and repairs. It's effective range is really less than 1 foot. I cannot tell you how pleased I am with the unbelievable customer service and them going out of their way that this company has done for me, not only by standing behind their product warranty and replacing it but Michael also went out of his way and paid for shipping which had to be very expensive. I spoke to your man in support and he was convinced it was not the thermocouple but instead, was a stick tilt switch. Our showroom… Our showroom features tall patio heaters, firepits, electric units, tank top heaters, shop heaters, covers, fire glass, and table top patio heaters. Your very happy customer, Tracey M Lehman ~Just wanted to say "Thank You". I called today about a minor wiring issue and again it was solved promptly without even much of a wait. Home Improvement in Tolleson, Arizona. How to ask for feedback from customers: Three sample emails. Overall this is a quality heater for a good price and I would definitely recommend it. I applaud your persistence in achieving customer satisfaction. Beat local competitors. purchased the fire pit and used it twice, whole unit caught on fire, was told by warranty customer service that i can replace the parts underneath myself like I'm a technician. I am pleased to do business with you. Over 60,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Fire glass varieties available. Have ordered parts before and have always been impressed by the quality. See for yourself ! See BBB rating, reviews, complaints, & more. Got it today. Of course it needed parts. $245.84 . Mark Wittenkeller, ~Thanks for the tech support today - it's wonderful to get live, friendly help and troubleshooting! Page created - August 27, 2012. ~Our Patio Heater has worked fine for many years. Page Transparency See More. To top everything off, your free shipping was a bonus but I expected free would take a week. Thank you so much Michael.Daniel WrightTucson, AZ. The pilot is working perfectly.Joe Shirline, ~I wanted to thank Michael in the customer service department for the prompt follow up with the addition of a coupler for a table for my propane outdoor heater. You can purchase it for around $260 with free shipping from Amazon. It is people like you that make companies like AZ Patio Heaters great. That wasn't the case - the part got here in two days! After calling (and then emailing) the company, I was contacted by a technician that offered to be out to my house the next day. Please let the appropriate person know about my experience with the AZ crew. 17 visits. Reflective Fire Pit Fire Glass - North Blue - AZ Patio Heaters. I called and they said that no he was just a good employee. I so appreciate that follow through as I try my best to do that for my business. She started perfectly. Upon pick-up David (sales & repair) offered me as much self-help instruction on cleaning & lighting as I would be able to do on my own. See more of AZ Patio Heaters on Facebook. Find helpful customer reviews and review ratings for Hiland HLDSO1-WGTHG Pyramid Patio Propane Heater w/Wheels, 87 Inches, Hammered Bronze at Amazon.com. Fuel Types for Patio Heaters. Source: azpatioheaters.com. $19.49. Everything is up and running. They are no longer at the 101 and Northern. Easy PZ to install. Stephen PaskiewiczCave Creek, AZ, ~I received new panels in the mail today and they look great. Even though I said I didn't want to ruin his Sunday and that I could wait. I took the units (have a 2nd one that no longer was working) back to the store. See more of AZ Patio Heaters on Facebook. I have purchased a couple product from this company and have been so pleased every time! He listened, I mean really listened...and the problem was finally repaired. Explore Azati popular Android apps and free download Azati .AKP file on Android at APKFab. They get five stars for customer relations. Part for a patio heater that was not working and a gentleman named Beau asked me if I would like to have him help me diagnose the problem. Tom McCollum, ~I just want to take a moment and thank you for making a great product. Leave us a review here! Excellent technical service; useful web site too. Patio heaters come in two different fuel types. or. We will be pleased to receive our family and friends, knowing that we have "grey socks with our grey suit!" Sydney Herren, ~Wow! Please let us know if we can be of further assistance. I've hired a lot of service people throughout the years and this has most certainly been my best experience. Search for other Patio Equipment & … I would not use this company again. A perfect fit! I had cut my previous patio heater down to allow for more headroom – very easy to do – and this burner kit SO fit the bill. 48,000 BTU's, Variable Control. With no added cost. Merry Christmas and thanks.Jerome. Bought one of their heaters from a private label company. Wirecutter is reader-supported. Came back on Sunday with it working. This business is unclaimed. Read honest and unbiased product reviews from our users. Mark Tumielewicz Fair Haven, VT, ~I recently bought a gas regulator from AZ Patio Heaters for my tall patio heater thinking it was the reason it would not light. Hello Rod Lanier, our warranty clearly states that it applies to the original purchaser of the unit, and that to honor it, we do need a receipt or purchase order. Reviews. No return calls or emails after the first promise. Assembly was pretty straightforward, took about an hour total. It is one of the nicest-looking patio heaters out there that looks great with its pyramid design. Top Ten Reviews is supported by its audience. 32 reviews of AZ Patio Heaters "Update 2010 people! These are the products we considered that ultimately didn't make our top 5. Warm regards for both the heater and the service.Randy R. ~To Danny, you spent a lot of time with me on the phone today, and I want to give you a great big THANK YOU for all your assistance. Everyone at AZ was very polite and are all definitely customer service oriented. And the best thing is you have replacement parts that match. Sometimes thanks are needed and not given, so I just wanted to let you know thank you. Lisa Besix, ~The super helpful people at the distributor helped me. Our Warranty Department would need the proof of purchase to be sure the unit is still covered by the limited warranty, which is one year from the date of purchase. ~I purchased a pyramid-style heater by AZ Patio Heaters through Costco Canada. Physically I have a hard time working on anything period. He was friendly, polite, and professional. View. Most helpful positive review. Infrared Heater and Tripod . So David took off in search of them. Established in 2002, AZ Heaters produces stylish and superior quality patio heaters, suited for use in commercial and residential setting. On-page Analysis, Page Structure, Backlinks, Competitors and Similar Websites. I got a whole assembly (2 quartz tubes and 1 metal connector) not just one quartz tube. If i ever have an issue with one of my heaters, I know I can call and someone is available to answer the phone to help troubleshoot. Great web site, easy ordering process and even called Customer Service after my order and received great personal service as well. Thanks for running a wonderful business to work with. Thank you so much for both a great product but a staff that knows their product as well as how to help their customers.. Ron ~I just wanted to thank your company, I called several weeks back to order a $60. I have purchased a couple product from this company and have been so pleased every time! 84 customer reviews of Az Patio Heaters. 33" assembled diameter; Center Piece Mounting: 6 7/8" from hole to hole to attach to the main burner screen. Hardware to assemble shield. Sure enough he came back the next day Saturday! When I got the part, I was very surprised. Find helpful customer reviews and review ratings for Hiland HLDSO1-GTHG 91-Inch Tall Quartz Glass Tube Heater - Black + Cover and Stainless Steel table at Amazon.com. You have a great team. Write a Review. Update 2010! Questions & Answers . Asked me about my experience. Heavy Duty Mocha Portable Patio Heater Cover. Specialties: AZ Patio Heaters specializes in commercial and residential patio heater sales, accessories, replacement parts, and repairs. or. I highly recommend this company. $19.97. Closed Now. He walked me through how to remove the box and scrape inside spark area and inspect wiring for a loose wire. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Have a great Holiday. Everything lines up, the screw threads are the correct size...everything is super. Create New Account. 33" Aluminum shield Purchased a fire pit and the screws to top went in at weird angle and popped through the top. I thought for sure David was an owner of the company. Thomas Wesholski ~All is well, thank you!!! Relatively easy to put together, although it does take two people (my 13yr old helped). A serviceman named David showed up on Friday. People . Or contact AZ Patio Heaters at 888-755-1330. I've told many folks about your service and will continue to do so when sitting on my patio on a chilly night enjoying the patio heater. 4 check-ins. YEAH. Log In. 87" Tall Stainless Steel Outdoor Patio Heater with Table. We may receive commissions on purchases made from our chosen links. Average Rating: (5.0) out of 5 stars. The heaters both fired up wonderfully after just the compressed air can spray up the delivery tube for the pilot gas. Learn how the Birdeye Score® is calculated. If i ever have an issue with one of my heaters, I know I can call and someone is available to answer the phone to help troubleshoot. Your staff made my day and my chilly mornings and evenings more comfortable! He arrived on time, was thorough in servicing the units, and provided additional pointers on future DIY. Ann B.G. Create New Account . $30.99. Shop now. Sorry it took so long to reply. Kudos to all and I'll definitely recommend you guys! When he finally got it apart he found the trouble with it. Best Overall: Frontgate Commercial Patio Heater at Frontgate "Sturdy, portable, and easy to assemble, this 46,000 BTU heater is sure to check many of your boxes." SEO rating for azpatioheaters.com. Unfortunately he still couldn't get it working. Thank you, how refreshing it was to have a company not just want to take my money. Sincerely, Kevin Wesseling Glendale Az ~again, thank you for all of your effort !!! Learn more ~Took a nat gas patio heater to the store/warehouse for service (there is no natural gas service to their building so they can not test such a unit after cleaning/repairing/servicing). Plus now it can be taken apart easily for future repairs. If you wish to purchase a replacement glass tube for your AZ Commercial Stainless Steel Quartz Tube Propane Patio Heater, you will need to contact the manufacturer at: www.azpatioheaters.com, for most replacement parts. The biggest waste of money & terrible customer service. The Birdeye Score® is calculated based on our proprietary algorithm applied to customers reviews, weighted by a range of different factors. Greg Gearheart. Gene Lundquist Bakersfield, CA, ~I thank your staff for the courtesy and knowledge they shared. Paul Shnier Toronto, Canada, ~Received my order today. :) Patrick Weller, ~I want to take the time to say THANK YOU. Your customer service representative talked me through the trouble shooting exercise. BUYERS BEWARE!! ~Hi Michael: Great news. Contacted the warranty department and was promised a new table top immediately. 1. Get more reviews from your customers with Birdeye. Find helpful customer reviews and review ratings for AZ Patio Heaters Heat Reflector Shield at Amazon.com. In effect, you're getting a new heater for the price of $69. The BestReviews editorial team researches hundreds of products based on consumer reviews, brand quality, and value. Your explanation, plus the pics from the website you directed me to, were excellent. Folks I did not buy this product 1 month ago I bought it 1 year ago... no questions only proof of purchase they were amazing thank you so much Michael! Yours truly, Jeanne Beland ~I just wanted to tell you thank you for the great service with all updates and a quick shipping your company has provided me. AZ Patio Heaters 38 in. ~I have been dealing with AZ Patio for many years. As a last ditch effort, on a Saturday afternoon, I called your toll free number. ~Looked around at several patio heaters before settling on this one and am happy with the purchase. Thanks so much. You stand behind your product and I received my regulator that was missing on Saturday (just in time for my party). These heaters can either run by gas or electricity. Final Verdict. Their products are engineered to exceed expectations, merging contemporary styling, superior performance, and outstanding longevity. Uses way less gas and it's still quiet and really hot. ~I have been dealing with AZ Patio for many years. Again, thanks. Write a Review. Adjustable Table. The overall quality seems solid. Rick_HD_OC Please pass this along to everybody involved they all really went out of their way!!!!! When the wind storm rolled my heater down the hill I thought I was doomed, but besides a broken wheel and a wrinkled top, it came out great. what a waste of money and terrible customer service! GREAT JOB!!! The impressive Natural Gas Stainless Steel Heater with integrated ignition features heavy-duty design and enough heat to warm even the chilliest evenings. My heater is a big commercial type that cost me a mint. 68 people like this. ~I called in for assistance since I was convinced I needed a new thermocouple for my heater. Reviews for the real world. There is nothing quite like knowing you can enjoy your outdoor space at any time of the year, no matter how low those temperatures may dip. 84 people follow this. I would not recommend this company or product. Get reviews, hours, directions, coupons and more for AZ Patio Heaters LLC at 8550 N 91st Ave Ste C-25, Peoria, AZ 85345. Related Pages. It is because of this that I will definitely consider AZ first on future purchases! I now know what to do if this occurs next year. You can also always dial their 800 number for live customer support. Right away David ran into trouble because most of it was riveted together instead of screws or bolts. When you buy through links on our site, we may earn an affiliate commission. Hiland 38" Square Premium Fire Pit Cover. Add to cart. I was expecting the usual, we can't help you, but the two calls I made to AZ made me pleasantly surprised. Price Range $ Opens Tomorrow. Opens in 30 minutes. Unlike the $99 ones I used to buy. I used the ones they included. Waterproof Halogen Patio Space Heater . Well he had totally revamp it and it works better than it did new. You are a worthy member of your organization. Anyway, that should do it for now. If you are looking out for an incredible patio heater that sets the right mood … Sky Hill, ~Really appreciate the help, most companies wouldn't go the extra mile. Frequently Bought Together + + Price: $ 245 84. 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More Specialties: AZ Patio Heaters … Home Improvement offers replacement parts for my heater today they! Have ordered parts before and have been so pleased every time understand the purpose a.
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